Jon Shaw, Commercial Operations Director at Vodafone UK, explores why Artificial intelligence (AI) isn’t about replacing jobs ...

A local organization is hosting an awards ceremony to honor businesses that show excellence in customer service.

Customer satisfaction requires a combination of understanding customer needs, hiring the right staff, and creating a ...

An elder millennial took to the internet to complain about the terrible service he has noticed, specifically from teenage workers. He insisted there was a steep decline in good customer service since ...

Others work in a specific field before transitioning to a coaching role in that same industry. Some simply discover a passion for coaching and pursue training through an online or in-person program.

Great customer service training can help agents turn everyday interactions into memorable experiences and set your brand apart from the competition.

The flagship CSR initiative trains Indian youth in AI, IoT, Big Data, and Coding & Programming to make them job-ready* ...

Qatar Chamber recently concluded a training programme titled ‘Commercial Arbitration Specialist in the Corporate Social ...

How Much Does a Customer Service Representative Make? Customer Service Representatives made a median salary of $37,780 in 2022. The best-paid 25% made $47,010 that year, while the lowest-paid 25% ...

ALOR GAJAH, Oct 26 — The National Service Training Programme (PLKN) 3.0 will be implemented in stages from next January, said Deputy Defence Minister Adly Zahari. He said that, for a start, the ...