“Call Me Ted” explores the ... a crowd gathered at the Atlanta History Center for a special preview. Those in attendance included civil rights icon and Former UN Ambassador Andrew Young ...

Learn how to enhance contact center CX and level up the customer experience with a few practical changes and the tools you ...

Should you go cloud, on-prem, hybrid, or CPaaS? Discover all the signals that indicate a hosted contact center solution is ...

A new 988 Suicide & Crisis Lifeline call center coming to Southern Nevada in six months will improve response times to calls ...

For all latest news, follow The Daily Star's Google News channel. Delivering digital services indeed requires 24/7 call center support. However, calls to these call centers are often costly due to ...

Baghestani says Heart4Iran has seen a 35% increase in the number of first-time callers to their 24/7 call center this month. The ministry reaches Iranians through social media, satellite TV and other ...

Volvo Trucks opened its 123,000 square-foot North American Uptime Center in 2014, consolidating in Greenboro, North Carolina, ...

Rachael "Raygun" Gunn is now immortalized in the newest entry into the long-running Call of Duty franchise. The newest battle pass for Call of Duty: Black Ops 6 includes an emote that resembles ...

A mechanic at an Amazon distribution center in southern Florida died early Tuesday morning after a van he was working on fell on him. The Port St. Lucie Police Department told Business Insider in ...

In the US, the past 40 years have seen the explosive growth of a new call center workforce, which now employs nearly 4 ...